How Risk-Free Delivery Works
I Know This Girl is more than just a shop. We’re a sound sanctuary where I (Kate, the founder) am your guide, showing you how to choose a bowl that really resonates.
I want you to feel confident and empowered when you buy your next sound healing instrument. You know exactly what you’re getting and how to interweave it into your practice.
So we don’t treat your order like just a number. When you make a purchase from I Know This Girl, there are a few ways that we protect your investment in singing bowls and the investment you have made in yourself.
RISK-FREE DELIVERY
My job isn’t done until your new bowls are in your home and being enjoyed by you. That’s why we offer risk-free delivery. We pack our crystal singing bowls well, knowing they are a more fragile product, but if the worst does happen, we have you covered.
If your crystal singing bowls get lost or damaged in transit, let us know and we’ll send out a replacement. I Know This Girl is committed to making sure you receive the bowls you resonate with and can share beautiful healing vibrations with the world.
See full terms and conditions.
MONEY BACK GUARANTEE
Once your crystal singing bowls have arrived, if you’re not fully happy with your purchase or have changed your mind, we do offer a 28-day money-back guarantee. Let us know you’d like to send your order back and we can organise a return for you.
We know how important it is that you have sound healing instruments that you connect with and feel excited to use. So we won’t question you if you feel like the match isn’t quite right.
PAYMENT PLANS
Crystal singing bowls are an investment in yourself and in your business if you intend to use them with clients. We understand if you need to spread the cost and are happy to offer payment plans to make sure you don’t miss out on the exact crystal singing bowls that will work for you. No two are the same, considering cents and your personal energetic connection.
Our payment plans are split into three. The first payment secures the bowls, ensuring they won’t be sold to anyone else. Then the second and third payments are due within 6 months. We can discuss the time period that works for you. The order will be sent out once you have completed all three payments. We keep it flexible so you don’t have to miss out on the unique, handmade bowls you feel drawn to.
These policies align with our values as a company. The experience you have as a customer, finding the right bowls for you and feeling confident and excited about your new sound healing tools, is paramount to us.
Get started by…
> Listening to the sound library
> Browsing what’s available in the shop
> Booking a discovery call with me to guide you to an aligned purchase